Taylor Nelson
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Recent activity by Taylor Nelson-
What are the shipping charges and times?
Shipping costs are determined by the total weight of the order and by the shipping method selected. Your total shipping charges will be displayed on the Checkout page, prior to submitting your orde...
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How do I ship my return back?
Please note that shipping charges are non-refundable. However, should you need assistance, please contactCustomer Service. Petco.com orders can also be returned by mail within 30 days to one of o...
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Can I exchange instead of get a refund?
We're not able to offer an exchange on returned items and all returned items will be refunded once they've been received by our warehouse. If you need a different size or colour of an item, then yo...
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How long is the shipping time?
Shipping methods you can choose from When you're a ASOS Premier customer you can make use of all of our shipping methods free of charge including: Standard Shipping Standard Click & Collect Shipp...
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How do I join the loalty club?
Provide all necessary registration information to enroll online. If you were an existing Zenshop or Neighbor Rewards Program member, log in or create an online account and accept the Terms and Cond...
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How long until I hear back from customer support?
We want to reply to your inquiry as soon as we can. Typically our response time is within 24 business hours. We look forward to connecting with you as soon as we can!
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How do I call or email customer support?
Give your local store a call - we’re here10:00 AM - 6:00 PM. Email us at customersupport@purr-fectpets.com
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Can you help with using my promo code at the checkout?
If you've got a promo code to use on site but you need some help with using it then check out the following steps on how to use your code. Step 1: Check you've entered the code correctly You need ...
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Where is my order?
1. Track your order All you need to do is log into 'My Account' and select the order you want to track.Click the 'Track Order' button to track your package. 2. Check the estimated delivery date You...
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Do I need to pay online?
Yes. We accept credit or debit card.